How to enable JavaScript in your browser

The chat window requires interactive browser functionality to work as expected, which is made possible using JavaScript. Within your preferred browser, you may have to enable JavaScript to be able to view and interact with the bot.

How to enable JavaScript

It's different for every browser, so select the one you prefer to use.

Chrome
  1. Click the wrench icon on the toolbar.

  2. Click Options > Under the Hood.

  3. In the Privacy section, click Content settings.

  4. Scroll to the JavaScript section and click Allow all sites to run JavaScript (recommended).

  5. Close the Options tab and refresh the browser.

Edge
  1. On the More menu (...), select Open with Internet Explorer.

  2. Click Tools > Internet Options.

  3. Click the Security tab > Custom Level.

  4. In the Scripting section, click Enable for Active Scripting.

  5. In the dialog box that displays, click Yes.

Firefox
  1. If you’re running Windows OS, in the Firefox window, click Tools > Options [ Tip: If you’re running Mac OS, click the Firefox drop-down list > Preferences ]

  2. On the Content tab, click the Enable JavaScript check box.

Opera
  1. Go to Settings.

  2. Click Advanced in the left sidebar, and click Privacy & security.

  3. Under Privacy and security, click Site settings.

  4. Click JavaScript.

  5. At the top, turn on or off Allowed (recommended).

Safari
  1. If you’re running Windows OS, click Tools > Preferences. [ Tip: If you’re running Mac OS, from the Safari menu, click > Preferences ]

  2. Click Preferences > Security tab.

  3. Click the Enable JavaScript check box.

  4. Click Close and refresh the browser.

If you receive an error that says, 'This site requires use of scripts, which your browser does not currently allow' clear the web browser cache to delete history cookies and any other website data.

  • Select Preferences > Privacy > Remove all website data > Remove now.

Last updated