# Conversation Hand-off

### **Where to find**

Conversation Handoff allows you to set up an integration with an external messaging system, for example, Chatwoot.  You can therefore find it under the Integrate section of a specific scenario. Once you select 'Create a new Handoff' you will then have the opportunity to create the Handoff of your choice.  Select Chatwoot to start setting up your Chatwoot integration.

<figure><img src="https://3203401256-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdP6xFXXyeBbibro1Ywnq%2Fuploads%2FGmdQq3FZmsNE7rpdLJdE%2FChatwoot%20Handover.png?alt=media&#x26;token=203d6733-3f36-489a-ac93-26ead950da96" alt=""><figcaption><p>Setting up a Chatwoot integration via OpenDialog</p></figcaption></figure>

To access the Integrate feature for a given scenario in your workspace:

* Go to your workspace overview (Scenarios)
* Select the scenario for which you would like to set up a conversation hand-off
* Use the left-hand menu and find the Integrate section right under the Interpret section&#x20;
* Expand the Integrate section to visualize the two options: Actions and Conversation Handovers.
* Select Conv. Handovers