# Conversation Hand-off

### **Where to find**

Conversation Handoff allows you to set up an integration with an external messaging system, for example, Chatwoot. You can therefore find it under the Integrate section of a specific scenario. Once you select 'Create a new Handoff' you will then have the opportunity to create the Handoff of your choice. Select Chatwoot to start setting up your Chatwoot integration.

<figure><img src="/files/YOgav53DoSYDY2LsNdbF" alt=""><figcaption><p>Setting up a Chatwoot integration via OpenDialog</p></figcaption></figure>

To access the Integrate feature for a given scenario in your workspace:

* Go to your workspace overview (Scenarios)
* Select the scenario for which you would like to set up a conversation hand-off
* Use the left-hand menu and find the Integrate section right under the Interpret section
* Expand the Integrate section to visualize the two options: Actions and Conversation Handovers.
* Select Conv. Handovers


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