intent.core.restartintent is generated. Clicking on the End Chat button generates a
escalating- this means that if no local match is found, the conversation engine will work its way up through the current Turn, Scene and Conversation until looking for a top-level match.
Trigger Conversationis created for you that handles the
WELCOMEevent from webchat as well as the global restart
Trigger Conversationand this intent will transition them to the
Welcome Turnin the
Welcome Conversation. You should update this to suit your needs.
Scene Restart- the idea of this Turn is to handle the user restarting the flow and contextually at this point.
Get Name Turn. We can set up 1 intent with a transition to do this for us