intent.core.restart
intent is generated. Clicking on the End Chat button generates a intent.core.end_chat
intent.escalating
- this means that if no local match is found, the conversation engine will work its way up through the current Turn, Scene and Conversation until looking for a top-level match. intent.core.TurnRestart
-> intent.core.SceneRestart
-> intent.core.ConversationRestart
-> intent.core.restart
intent.core.TurnEndChat
-> intent.core.SceneEndChat
-> intent.core.ConversationEndChat
-> intent.core.endChat
Trigger Conversation
is created for you that handles the WELCOME
event from webchat as well as the global restartTrigger Conversation
and this intent will transition them to the Welcome Turn
in the Welcome Conversation
. You should update this to suit your needs.Scene Restart
- the idea of this Turn is to handle the user restarting the flow and contextually at this point. Get Name Turn
. We can set up 1 intent with a transition to do this for usintent.core.SceneRestart
as we want to capture all restarts within this scene