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OpenDialog 2023.1
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Getting Started

image of the conversation design interface for the OpenDialog platform
The OpenDialog Conversational AI Platform
Welcome to the OpenDialog platform and the OpenDialog platform documentation.
OpenDialog is a no-code conversational AI platform that helps you build radically better customer experiences through a unique approach to automated conversations.
This documentation serves as a reference library that you can search or browse and consists of 3 main sections:
  • Working with OpenDialog covers the OpenDialog model, interface and features
  • Best practices for great experiences introduces a design process and tips to build enjoyable and useful experiences
  • Integrating with OpenDialog covers the backend engineering aspects of building conversational experiences, including integrations with other data sources
If you are familiar with the OpenDialog platform, this reference will provide you details on OpenDialog functionality.
If you are new to the OpenDialog platform, we recommend that you start with the OpenDialog Academy Core Concepts and Advanced Topics courses. These video-based lessons introduce the platform, the model, the core functionality and best practices. You will practice building your first assistants through hands-on exercises. Please contact [email protected] for access to the OpenDialog Academy courses.
If you want to learn more about how to create great experiences have a look at "Best practices for great experiences". This section includes references on advanced topics such as conversational patterns based on linguistic principles.
If you are looking for information about integrating with OpenDialog consult the "Integrating with OpenDialog" section.
If you have additional questions, please contact us at [email protected]