OpenDialog Docs

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GETTING STARTED
STEP BY STEP GUIDES
CORE CONCEPTS
CREATE AI APPLICATIONS
Developing With OpenDialog
Release Notes
- Release Notes

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#421: November changes

Change request updated 6 months ago

On this page

CREATE AI APPLICATIONS

Designing your application

Conversation Design

Conversational Patterns

Transfer

Additional information

PreviousExample dialog NextClosing

Last updated 2 years ago

Resources and Links

Academic literature
Web resources, blogs

Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents

A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot