Welcome Conversation
The Welcome Conversation of the Start from Scratch Scenario
Last updated
The Welcome Conversation of the Start from Scratch Scenario
Last updated
Users are directed to the Welcome Conversation from the Chat Management conversation, and then the Conversation Engine will select the Welcome Scene as it is the only Starting scene (as indicated by the green dot).
The Welcome Scene has just one Starting Turn - the Welcome Turn - with an APP message that will send an appropriate Welcome Message for the user.
The WelcomeResponse Message is a static message - you can customise it by editing it directly or turn it into a dynamic message by using an LLM action on the intent to generate a relevant welcome message.
If you visit the Preview section of the bot (under Test) you will see this message appear in WebChat. The intent.core.welcome intent was the incoming user intent (triggered automatically by the fact that WebChat loaded on the page). That intent (containted in the Chat Management conversation) then transitions the context to the Welcome Conversation where the OpenDialog Engine identified one possible response - the WelcomeResponse - which the associated message.
The WelcomeResponse intent then transitions us to the Topic Conversation where we are waiting for a message from the user. You can see the transition under "Transition to" in the WelcomeResponse intent.
